To create a sustainable product designed to last as long as possible, we offer a repair system with every clothing product purchased from us. Each product comes with free lifetime repairs (valid for the lifetime of our business and this policy).

We also use recyclable polymailers made from 100% recycled materials, and not extra plastic in our shipments to reduce waste.  

For simple repairs such as crotch rips, ankle tears, belt loop issues, or pocket rips, send the item directly to us with a note in the package explaining the repairs you need. For more extensive repair work or additional modifications, please contact us before sending your pants.

If you need to re-waterproof your pants, we recommend doing this yourself using an environmentally safe product like NikWax. To maintain the water repellency of your product from the start, avoid machine washing, detergents, and high heat. Alternatively, you can choose not to wash your pants at all. If washing is necessary, use cold water or a product like NikWax Tech Wash.

We are also actively researching fabrics made from recycled materials for future use, as sustainability is of the utmost importance to us.

Send repairs to:

Max Reade
350 Phelps St.
Ashland OR, 97520 USA

*Customer is responsible for shipping charges both ways.

7 day exchanges (US and CAN): We are currently accepting exchanges to change size or color within 7 days of you receiving the package. The pants must be in the same shape as they were received, and if they come back damaged, then the refund or exchange will not be issued and the pants will be sent back to you. Buyers are responsible for shipping costs for exchanges. We currently do not accept returns or exchanges outside of the US or Canada.

Start a return: 

Option A) Click this link to access your orders and request a return 

Option B) In your return package be sure to include a note with your name, order number and what size and color you would like to switch to. This is crucial so we know what to send back to you.

Or use pirateship.com for the cheapest shipping labels or send packages from your local UPS or post office to:

Max Reade Apparel
350 Phelps St.
Ashland, OR 97520 USA

We're here to help with any sizing questions, so you get it right the first time. Thanks for understanding and supporting our mission to keep things simple and focused on quality!

Yes, you can visit by appointment at our store in Ashland, Oregon. Get a hold of us at maxreadeapparel@gmail.com to let us know when you'd like to visit.

Take a look at our size chart on our product pages to figure out which size is the best for your height and preferred level of bagginess.

Yes, they are insulated with the world's softest fleece, but also offer zipper ventilation to keep your temperature balanced. 

In short, it depends on where you live. Enter your address at checkout to see the different shipping options and estimated shipping times. 

We do not sponsor very many athletes, but if you are a highly-skilled skier or snowboarder who will make an impact on the community, you might be a good fit. 

As a small business we offer the best price for our pants as possible, but if you ask really nicely, you might just get a discount. Ok fine. Use code 10OFF at checkout. 

Most of the time, no. But oftentimes, variations of old products will come back, like a color that we did in the past, in a different style. Sign up for texts using this link so you are the first to know when we drop.